Buddha Essence Natural Black Obsidian Tiger Eye Ice Obsidian Fox Pendant Amulet Necklace

At Buddha Essence, we are committed to delivering the most reliable and efficient shipping solutions. Serving hundreds of customers daily, our team prioritizes exceptional responsiveness to ensure seamless service at every stage of your delivery experience.

1.Global Shipping Coverage 

Buddha Essence currently provides international delivery services to over 190 countries. While we strive for global accessibility, please note temporary service limitations apply to:

• Bahamas

• Yemen

• Cuba

• Iran

• Sudan

• Syria

Our logistics team is actively working to expand service availability. For real-time shipping eligibility confirmation, please enter your address at checkout or contact our support team.

2.Global Shipping Policy
At Buddha Essence, we ensure transparent and competitive shipping rates worldwide.

3.Shipping Options & Costs

Free Shipping Threshold: Orders over $60.00 USD qualify for free Standard Shipping.

Standard Shipping: $7.00 USD

Express Shipping: Starting at $29.99 USD

4.Key Terms & Conditions

1.Free Shipping Eligibility:

l  Applies only to regularly priced items;

l  Excludes complimentary/Free items.

2.Complimentary/Free Items Fees:

l  It costs $18 USD of the Free Products, and it is not deductible. This fee including processing fee, shipping, and customs duties.

3.   Promotional Periods:

l  Site-wide free shipping promotions occasionally apply during seasonal sales.

l  Subscribe to our newsletter for real-time updates.

5.How Shipping Costs Are Calculated

Final charges depend on:
Product Specifications: Higher of actual weight or volumetric weight
Destination: Customs classification and regional carrier rates
Service Tier: Priority handling for Express shipments

Our system dynamically partners with DHL/UPS/FedEx to optimize costs. Exact fees display at checkout.

6.Support & Clarifications

For personalized shipping quotes or duty/tax inquiries, contact our logistics team via:
Live Chat: Select "Shipping Consultation"

Email: contact@buddhaandessence.com

Note: While we negotiate competitive carrier rates, final fees remain subject to postal authorities' regulations.

7. How Long Will My Order Arrive?

1. Total Delivery Timeline = Processing Time + Shipping Time
(Excluding customs clearance delays, weekends, holidays, and force majeure events)

2. Delivery Phase Breakdown

Order Processing: 3-6 Business Days
Express Shipping (FedEx/DHL): 7-9 Business Days
Standard Shipping: 8-21 Business Days

3. Address Accuracy Protocol

 Incorrect Shipping Information:
• Contact customer service within 2 hours of order placement for address corrections
• Final responsibility for address accuracy lies with the customer
• Parcels cannot be rerouted post-dispatch
• Resolution channel: contact@mail.buddhaandessence.com

4. Regional Delivery Estimates

Group 1 Countries	8-16 Business Days
United States, Canada, UK, Mexico, Netherlands, Germany, France, New Zealand, Spain, Denmark, Austria, Sweden, Singapore
Group 2 Countries	11-21 Business Days
Australia, Israel, Switzerland, Latvia, Italy, Portugal, Greece, Cyprus, Hungary, Croatia, Finland, Ireland, Norway, Thailand, Malaysia, Slovakia, Brazil, Poland, Vietnam, Lithuania, Belgium, Japan

*Critical Notes:

Unlisted Destinations: 1. Check real-time estimates at checkout; 2. Contact logistics team for bespoke arrangements

This table serves as general guidance only. Binding timelines display during payment processing

8. How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information. After that, you will be able to click:   TRACK MY ORDER to track the shipment status.

If the above page does not work, pls check it on the page: https://t.17track.net/en#nums

9. Why has your parcel been shipped but the shipping information has not been updated yet?

Firstly, most of our product are hand-made in Tibet or Nepal and delivered to the carrier, the tracking order number will be uploaded to the order page afterward. Secondly, due to international transportation, it takes 3-5 days for the package to arrive at the airport of the international shipping center. During this period, there is no transport information for inland transport from Tibet or Nepal to the international shipping center. The shipping information will not be updated until the package arrives at the international shipping center and is scanned.

So please don't worry and just wait 3-5 days for it to update the information.

10. What if the package doesn’t arrive?

We provide 60-Day Delivery Assurance Program, which means:

If your order remains undelivered 60 days post-shipment, contact us at contact@buddhaandessence.com, we will:

l  Dispatch a replacement via priority shipping or

l  Issue a full refund (whichever you prefer)

l  Includes 24-hour response guarantee

For more helps&inquiries, check FAQ pages or just feel free to contact us by the following way:

Whatsapp: +1 213 296 8859

Facebook: @Buddha Essence

Tiktok: @buddhaessence002

Email: Contact@buddhaandessence.com

30-Day Satisfaction Guarantee
We honor returns/exchanges within 30 days of purchase with valid proof. Exclusions apply to:
Non-Qualifying Items:

l  Regular wear damages

l  Used/opened products (including sage sticks/candles/soaps)

l  Gift cards & personalized items

l  Sale/discounted products

l  Free promotional items (final sale)

Resolution Protocol

Refund Process:

Email request to contact@buddhaandessence.com

Include order number + photos/video evidence

Await prepaid label (defective items only)

Refund issued within 7 days of warehouse inspection

Replacements:
● Priority handling for in-stock items
● 50% promo code for defective items <1 year old

Gift Returns:
● Gift credits issued via mailed certificate
● Non-gift returns refund original payer

Global Return Logistics

📦 Self-Ship Requirements:
● Use trackable carriers (e.g., DHL/UPS)
● Retain tracking number for dispute resolution
● Address: Email Contact@buddhaandessence.com for location

Return Type	Shipping Responsibility	Timeframe
Defective Items	Company-covered	30-day window
Buyer's Remorse	Customer-paid	30-day window
International Returns	Customer-paid	45-day processing

Financial Reconciliation

Refund Breakdown:

Product cost refunded to original payment method

Deductions: Return shipping + original delivery fees

Gift credits valid for 365 days

Transaction Timeline:
Bank refund processing may take 3-14 business days post-approval

Multi-Channel Support

Contact Matrix:

Platform	Handle	Response Time
WhatsApp	+1 213 296 8859	<12 hours
Email	Contact@buddhaandessence.com	<24 hours
Social Media	@BuddhaEssence (FB/TikTok)	<48 hours

Policy Integrity Assurance
All claims subject to:

l  Digital documentation review

l  Carrier validation checks

l  Product condition audit

Founder’s Story

At 15, I stumbled upon a photograph that changed me forever: a Tibetan nun smiling fiercely in a snowstorm, her maroon robes glowing like a flame. That image ignited my lifelong connection to the Himalayas.

Over 12 years, I traveled nine times to Tibet—drinking butter tea with nomads, tracing ancient carvings in hidden caves, and surviving blizzards in yak-hair tents. During a pilgrimage to Mount Kailash, a wandering monk gifted me a 500-year-old dzi bead and my Tibetan name: Kelsang Drolma (“Guiding Light”). That bead inspired our first collection.

What We Create?
We make jewelry with purpose:
◆ Sacred Materials - Turquoise from lama-blessed lakes, meteorite fragments from shamans’ altars, agate formed in volcanic mountains
◆ Heritage Craftsmanship - Miniature mandalas painted with 8th-century pigments, silverwork blending traditional Tibetan and modern designs
◆ Conscious Commerce - Every piece includes GPS coordinates of its origin and a monk-charged mantra

More Than Jewelry
When you wear Buddha Essence:
• A restored temple bell rings with your name in its bronze
• A Tibetan teen’s photo series—shot with your funded camera—hangs in New York
• You carry 800-year-old blessings into your daily life

Join Us
Wear these pieces as quiet reminders: ancient wisdom belongs in modern streets. Let your necklace spark conversations in boardrooms, or your bracelet ground you during rush hour. Together, we keep traditions alive.

With gratitude,
Kelsang Drolma
Founder, Buddha Essence

Our Mission
At Buddha Essence, we bridge sacred traditions and modern lives through soulful craftsmanship. Each piece is a covenant between Himalayan artisans and global seekers—preserving ancestral skills while awakening mindfulness in everyday moments.

We curate sacred tools for spiritual journeys: ritual objects forged with monastic precision, talismans imbued with mantras from Nyingma masters, and jewelry carrying the energy of Tibetan plateau winds. These are not mere accessories, but keys to unlock inner strength, clarity, and cosmic connection.

Our Ethical Code
✓ Living Heritage Guardians - Reviving 8th-century metalworking techniques with Lhasa blacksmiths
✓ Energy Archaeologists - Sourcing turquoise from blessed lakes, meteorite iron from shamans’ altars
✓ Karma Weavers - 8% of profits fund Tibetan women’s craft cooperatives and monastery school digital libraries

Our Design Philosophy
We collaborate with wisdom keepers across the Himalayas:
◆ Thangka Masters translating temple murals into wearable mandalas
◆ Nomadic Silversmiths blending tribal patterns with minimalist modernity
◆ Monastic Scholars encoding ancient mantras into laser-etched designs

Every autumn, our team journeys through Nepal’s high passes and Tibet’s sacred valleys—not just to source materials, but to co-create with artisans. We film grandmothers spinning yak wool into prayer cord, record lamas chanting over raw gemstones, then weave these stories into your unboxing experience.

Why Choose Buddha Essence
Sacred Authenticity - Each piece documents its origin: GPS coordinates, artisan interviews, blessing timestamps
Conscious Circularity - Carbon-neutral shipping, plantable packaging infused with medicinal herbs
Living Connection - QR codes linking to craft process documentaries and virtual monastery blessings
Generational Warranty - Free repairs using traditional methods, passed down through artisan families

Join the Guardianship
When you choose Buddha Essence, you become:
• A patron preserving Tibetan metalworking knowledge for the next generation
• A catalyst enabling Nepali teens to document vanishing folk art traditions
• A custodian carrying forward 12th-century spiritual aesthetics into the digital age